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Refunds
If you're dissatisfied with our services, you have the option to request a full refund within 14 days of your purchase. Refunds will be handled by our customer support team at IFlyViral. Please note that refunds are not applicable for free credits or services. We uphold the commitment to ensuring customer satisfaction, and all refund requests will be processed meticulously and fairly.
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30 Day Refill
We provide a complimentary 30-day refill on all orders. Following your purchase, you are eligible for a refill for any service that remains incomplete or experiences a decrease in order quantity. Since we cannot fully regulate user actions, fluctuations may occur across all our services. To request a refill, kindly reach out to our support team via the email provided in the website footer or utilize our automatic refill service on the customer support page.
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Delivery & Fulfilment
Given that our products are digital, there's no requirement for physical shipping. Upon successful payment, your order will undergo processing and fulfillment promptly. Typically, this process takes only a few hours but may extend up to five days in certain cases. Should your order remain incomplete after two days, please contact our support team via email, and a dedicated customer support agent will investigate the delay.